Refund of internet termination costs: the main thing in 3 questions
How to get my internet termination expenses reimbursed?
To obtain the reimbursement of your box termination costs, you must request it from your new supplier.By transmitting a request form accompanied by the proof of change of operator, you can obtain your refund within a few weeks.
What costs can I be reimbursed?
The operators' reimbursement offers cover the costs of closing the service by the former operator, as well as any monthly payments remaining to be paid in the case of termination before the end of the commitment to the old contract.
How much can I be reimbursed?
Operators' reimbursement offers generally cover the termination costs of the old internet contract up to 100 euros.Orange is the only operator offering a refund up to 150 euros.
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