English

Everything to terminate your mobile package with confidence

  • Home
  • Blog
  • Everything to terminate your mobile package with confidence
Everything to terminate your mobile package with confidence
Images
  • By electronics-phone
  • 648 Views

Terminate your mobile package by keeping your phone number

If you want to terminate your mobile package while keeping your phone number, it is because you have found it cheaper and want to take advantage of a promotion made by an operator.This is the most common reason for termination.In this case, you must request the portability of your line.Portability, a slightly barbaric name which means that your telephone number is transferred from one operator to another.

Don't panic, it's very simple.Besides, you have almost nothing to do.Your new operator takes care of everything.Indeed you only need to call 3179 to request the Rio code of your phone number.This unique identifier, made up of 12 digits, is essential to request the portability of your line.It must be communicated to your new operator who will initiate a procedure to transfer your telephone line and cause the automatic termination of your old mobile package.

A simple and efficient and completely free procedure if you have a non -binding offer.

In short

Tout savoir pour résilier son forfait mobile en toute sérénité

You want to terminate your Orange mobile package while keeping your phone number.So for that, make these few simple steps:

Terminate your package without keeping your phone number

Again, if you have a non -binding package, the procedure for terminating your mobile plan is easy and free to set up.Just send your operator a registered termination letter with acknowledgment of receipt.

In this case, the operator has 10 days to meet your request.

But, you must be aware of it, the purpose of this procedure is to break your contract as a whole and your telephone number will be lost.

In short

You want to terminate your Free mobile package without keeping your phone number.So for that, make these few simple steps:

Terminate a package with commitment

This is where the situation gets complicated.Rest assured, to terminate a package with an always in progress period, it is possible but, it has a cost.Your operator can charge you termination fees.They vary depending on whether you are committed to 12 or 24 months and depending on the number of months that you still owe to your operator.

If you had taken out a package with a 12 -month commitment, the termination fees are equivalent to the remaining amount due.

For a package with a 24 -month commitment, it is more complicated to calculate the amount of the termination fees that you will have to pay.Because, since 2008, the Châtel law has softened the rules and makes it possible to significantly reduce the painful.The drawback is that the calculator must take out to find out the amount of its termination costs.

There are two possibilities :

How to avoid paying termination fees?

When a subscriber wishes to terminate his package when his commitment period is still underway, he is not required to pay termination fees in the event of a legitimate reason.It remains to be seen what is hidden behind the expression legitimate motif.Special cases are defined by law and appear under the general conditions of sale of each operator.Here is the list:

Modification of contract: one of the reasons for not paying termination fees

Is your operator increases the price of your mobile package or deletes services?So this is one of the good reasons for terminating your mobile package without having to pay termination fees.To learn all about the termination of a package without termination costs, go to our file dedicated to the subject.

If you are in one of these cases, you will have to send the supporting parts to your operator.And the termination will take effect, free of charge, within the period of 10 regulatory days.

How to calculate your termination costs?

First thing to know: the amount of termination fees varies depending on the number of months that you still owe to your operator.

These articles could interest you: