Free Mobile: number portability, termination and unlocking your mobile, what you need to know before subscribing

This Tuesday, January 10 marks the kick-off of the 4th French operator, Free Mobile. Expected as the messiah by many users and the Freenautes community who are eager to switch to a possible quadruple play, Xavier Niel, the boss of Iliad, will indeed unveil the group's mobile offer at 8:30 am. . In the meantime, and to properly prepare your subscription to Free Mobile, here is what you need to know depending on your situation.

I am still engaged with an operator

Expected by some observers for the month of December, Iliad's mobile offer is therefore arriving this Tuesday, deliberately or not letting go of the favorable Christmas periods, synonymous with new subscribers for operators. If you are one of those subscribers who have recently renewed their commitment or acquired a new plan, the game is not worth the candle, a switch to Free Mobile or another operator would be too expensive and you will have to wait at least 12 months after the date of commitment to take full advantage of the provisions of the Chatel law. You can already calculate the termination costs with the three operators depending on your package and the end date of the commitment (to find out, call 3179 ): OrangeSFRBouygues Telecom If you are committed for 12 months, you will be billed for all of the month remaining until the end date of commitment. If you are hired for 24 months , the situation changes with the Chatel law. If you cancel after the end of the 12th month, you will only owe your operator 1/4 of the amount of the remaining months. Thus, if you have 12 months of commitment left, you will only pay 3 months, rather advantageous in this case. To cancel your subscription, simply contact your operator and request the cancellation service. From your mobile, dial 900 for SFR, 700 for Orange and 614 for Bouygues. If you want to keep your number, ask for your RIO before canceling, it's safer...

keep my number

You are no longer engaged or you have terminated your previous subscription, but you wish to keep the same number with Free Mobile, you will have to go through the portability box and recover your RIO (Operator Identity Statement). By calling 3179, a free call and service available 24 hours a day, 7 days a week, you will instantly obtain this number by SMS which will be communicated to Free Mobile when you register, the operator takes care of everything. In addition, you will also receive information relating to your commitment, so you will know when it ends. new operator can offer you a temporary number. 3179 also works with all MVNOs that comply with legal portability obligations, however, some virtual operators do not seem to honor these provisions, in which case you should call them directly to obtain your RIO, good luck…Even if you are no longer engaged, you will have to pay for the month started.

Unlock/unlock your phone

If you want to keep your terminal and use the Free Mobile network, you will have to unlock it, unlock it. The procedure is free after 3 months following the acquisition of the mobile. To unlock your mobile, the 3 operators offer the same process. Retrieve the IMEI code by typing *#06# on the keyboard, this procedure works for the vast majority of mobiles, otherwise you can find it under the battery, on the back of the phone or on the packaging of the mobile. hand, go to the dedicated section on your operator's website (customer area/my account, my mobile/my mobile account then unlock/unlock my mobile).