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In France, two operators still authorized to charge additional roaming fees

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In France, two operators still authorized to charge additional roaming fees
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Euro-Information Telecom was one of the three to have requested and obtained in 2019/2020 an ARCEP authorization to charge additional costs to its customers in roaming.It was valid until June 15, 2021.

Since then, the virtual operator - which has Crédit Mutuel Mobile, CIC Mobile, NRJ Mobile, Auchan Telecom and Cdiscount Mobile - has been bought by Bouygues Telecom and he no longer has an exemption.On the other hand, we do not know if he did not request it or if it was refused by Arcep.

Mobile NRJ and Cdiscount Mobile sites realize that offers indeed offer a quantity of data in line with the minimum imposed by the European Commission.The 100 GB NRJ package at 19.99 euros per month included for example 13 GB in roaming (11.11 GB depending on the calculation of the CE).

Afone has an authorization from the telecoms regulator, which was renewed for one year on June 16, 2021.As a reminder, this virtual operator was bought by Altice France (SFR) in May this year.The latest news, the acquisition has not yet been finalized, it is notably subject to an agreement of the Competition Authority.

During the presentation of its financial balance sheet in the second quarter, the group was tabling in the third quarter to definitively validate the procedure, but it obviously takes more time.

Réglo Mobile continues to charge additional fees

Afone is as a reminder co-detentor with the E Group E.Leclerc of the Réglo Mobile brand.He still benefits today from an exemption as we have seen on the package at 19.95 euros with 100 sms, 10 mms and 10 GB of data only in roaming.Without, SMS and MMS should be unlimited and data at least 11 GB.

En France, deux opérateurs toujours autorisés à facturer des frais d’itinérance supplémentaire

It will be necessary to scrutinize the Réglo offers once the buyout is finalized in order to see whether or not they will be modified to stick to the minimum of the European Commission.The current exemption is valid until June 15, 2022 and it is at this point that the Arcep will once again look into the case of the operator, if it still asks to take advantage of it.

Finally, Lebara France also has an ARCEP authorization to charge additional costs to its customers.He had obtained it for the first time in 2019, she was extended a few weeks ago by the authority.

Prixtel no longer plays on promotions

We remember that Prixtel was playing with promotions on the first year to offer a quantity of data lower than the minimum imposed if we consider the price of the package excluding discount.During our latest analysis, the highest level of the Le Grand package was indeed a problem: it was 29.99 euros (24.99 euros in promotion) per month with 15 GB of Roaming in the EU, whileWe should be entitled to at least 16.66 GB.

"Given the structure of the offer (with a lower rate for 12 months) and the launch date, no customer the giant will be charged 29.99 euros in 2021.It is only from 2022 that this rate will apply and with the large price which will be 2.5 euros excl. Tax, the data envelope will increase to 20 GB, "explained the operator to us.

ARCEP confirmed to us that an operator could "actually take the promotion rate to calculate data wrap in roaming.Once the promotional offer is completed, it must re-calcrate the data envelope according to the rule ".This is valid for all operators.

Anyway, the offers have changed.Rather than increasing the amount of data in roaming, it is the price that is down: it is now 21.99 euros per month, excluding promotion.This therefore gives us 12.22 GB minimum this year and 14.67 GB from next year, while the package offers 15 GB.

Syma remains in the "tolerance threshold"

Syma continues to play with Arcep's "tolerance threshold".This operator had as a reminder of a derogation until the end of 2020, but he had not asked for an extension.

Its package on the new at 19.90 euros per month for a year (then 22.90 euros) included 11 GB in roaming, against 11.055 GB with the calculation of the commission taking into account the reduced rate.The regulator had confirmed to us that "the 0.055 GB is well part [of its] tolerance threshold".

With a minimum of 13.27 GB from January 1, Syma will certainly have to review her copy.

Around 10 years older, with new rules

On the European institutions side, the next generation is preparing since the current regulation is only valid until June 30, 2022.The Commission wishes an extension of 10 years and offers new rules in passing.It was followed by Parliament with a proposal from the same ilk.

It is particularly question that "the network speed to which [customers] will have access when they are in roaming should not be lower, whatever the place where these networks are available".For example, an operator cannot be content to offer 3G in roaming and 4G on its national network.

Changes are also announced for access to emergency services.