Mobile VAT increase: All you need to know about termination

The increase in VAT on Tripleplay Internet offers including television was made official in October 2010 and worries subscribers who will have to pay more for their subscription. This new measure will come into force within a few weeks and obliges all ISPs such as SFR, Free, Orange, Bouygues Telecom, Numericable, etc. to increase VAT on their Internet offers, an increase of between €1 and €3 on prices. Tripleplay offers. The rate changes are scheduled for most operators on February 1, 2011. The VAT increase also applies to mobile packages including television and operators such as SFR, Orange, M6 Mobile, Bouygues Telecom and Universal Mobile are forced to increase the rates of old packages and some of those of the current range. The price change on the mobile plans is this time in favor of the consumer who has the possibility of terminating free of charge while keeping his mobile according to article L121-84 of the consumer code. Many of you are therefore informed of this measure and wish to take advantage of this advantage offered to you to change operator, Edcom has decided to help you in your efforts thanks to the steps listed below: Are you concerned by increase in VAT?How to cancel according to article L121-84 of the consumer code?Choose a new operator?Are you affected by the increase in VAT?It is important before starting a change of free operator in the case of the VAT increase to check that you are indeed affected by this measure and to respect the steps provided for in the event of a price change revised upwards for your subscription according to article L121- 84 of the consumer code. Indeed, all the mobile plans offered by the various operators are not subject to the VAT increase and therefore the unaffected customer who changes operator before the end of the commitment period will be paid the remaining monthly payments. Orange and M6 Mobile will increase the prices of certain mobile packages from February 1, 2011 and have therefore informed the customers concerned by sending a letter or an email in recent days. You can consult this link the tariffs planned by Orange on the packages of the current range. SFR also provides for the increase of certain packages from February 01, 2011 and has also warned the customers concerned by sending a letter or an email these days -ci. You can consult on this link the tariffs planned by SFR on the packages of the current range. Bouygues Telecom and Universal Mobile as for them envisage an increase of the tariffs on March 01, 2011, and thus did not warn the customers yet co affected by this increase. It is therefore possible that you have not yet received a letter or an email from Bouygues Telecom and Universal Mobile but this will not be delayed since the operator according to article L121-84 of the consumer code must notify one month before the entry into force of the new prices, customers affected by the VAT increase. We therefore have no information to date on the future prices of packages affected by the VAT increase at Bouygues Telecom and Universal Mobile. How to terminate according to the article of the consumer code? In accordance with article L121-84 of the consumer code, you have from the date of the implementation of this increase, a period of 4 months to terminate your subscription. For termination, nothing could be simpler, you must contact your current operator by telephone to inform him of your wish to change operator according to article L121-84 of the consumer code. After acceptance and validation by your customer service, you have a period of 4 months from the date of implementation of this increase to change operator free of charge, while keeping your mobile phone. change of operator with the conservation of your telephone number, you must recover your RIO (Statement of operator identity), communicated either by the customer service during your call or by the free short number to dial from your mobile (the 527 from an Orange or M6 Mobile mobile, 933 from an SFR mobile or even 658 from a Bouygues Telecom and Universal Mobile mobile). This RIO will be used by the new operator to retrieve your current mobile number within 7 to 17 days depending on the operator chosen. You therefore do not need to send a cancellation letter in this case, the new operator will take care of it, but in order to avoid cancellation costs and future complaints in the event of the increase in VAT on your mobile plan, you must absolutely notify your current operator by telephone. If you wish to change your number or take over a plan with the same operator, you must send a cancellation letter by registered mail to your current operator. The cancellation will be effective 10 days after the processing of your mail. To do this, we suggest that you use our tool free of charge to download a standard termination letter. the increase in VAT, have provided for a modification of the general conditions of subscription from mid-November warning new subscribers of a possible increase in the package chosen (by communicating on the prices on February 01, 2011). Operators have anticipated to avoid providing a state-of-the-art mobile with the possibility of terminating without charge. Despite this anticipation, it would seem that customers will still be able to change operator free of charge, with probably recourse to legal action in most cases.Detail of Article L-120 of the Consumer CodeChoosing a new mobile operator ?You take advantage of the VAT increase to change operator from February 1, 2011, it's time for you to check your last 3 invoices to determine your mobile telephony needs and choose an offer that suits you. will adapt to your needs. You want to keep your current mobile, so you can choose non-binding packages that are offered by most operators and in particular MVNOs such as Virgin Mobile, NRJ Mobile, Simplicime, Prixtel… which charge very attractive rates and who are not affected by the VAT increase. In this case, we will direct you to non-binding offers and thus keep the freedom to change operator at any time if your current mobile breaks down. Also take advantage of the Eco packages or Sim packages (offer without mobile) from the operators such as Orange, SFR and Bouygues Telecom to reduce the mobile bill. However, these offers are offered with a 12 or 24 month commitment, with the exception of Bouygues Telecom's Eco packages sold with or without commitment. Your current mobile no longer suits you and you want to take advantage of this possibility to choose a new phone. mobile, many proposals are available to you. The choice of operator and package will depend on the functions sought for your mobile. For those looking for a Smartphone, mobile prices vary depending on the operator but also on the package chosen, which is why we advise you to compare the price of the mobile sought with several operators. The calculation must be made on the price of the acquisition of the mobile and the price of the plan. Indeed, with some operators, the price of the mobile can be more interesting but the monthly plan more expensive so we advise you to calculate the price on the totality of the commitment "mobile plus the plan" to choose the best alternative. not looking for special functions, take advantage of mobile rates from €1 with a 12 or 24 month commitment or by adding a few euros with a non-binding offer. In the event that you do not change your mobile phone or choose to offer your current mobile, we advise you to unlock your phone if it was not purchased naked. This procedure is free if your mobile is more than 6 months old, the process is simple, just contact the operator with which it was purchased, who will provide you with the unlock code for your mobile by phone or mail depending on the model. Unblocking your mobile is essential to use the SIM cards of other operators. Do not hesitate today to create a VAT increase alert on the Edcom site so that we can contact you as soon as this otherwise, we'll meet you in February on our comparator to find out the new operator prices. Internet access, we advise you to wait until all the new tariffs are put in place. Don't forget that the free change is possible within 4 months following the introduction of the new tariff, and that some ISPs such as Numericable or Bouygues Telecom will not change before March or August 2011.