The proper functioning of volte calls at Free now depends on the goodwill of manufacturers (and Sony would have already said no)

Mathieu Grumiaux October 14, 2021 at 12:1012

The operator explains on Twitter that certain brands are reluctant to offer updates allowing their smartphones to make 4G calls on the Free Mobile Network.

The arrival of Volte calls at Free Mobile never ceases to drag on, despite the repeated promises of the operator on this subject.

A expectation of several years for free mobile subscribers

It has been several years since free mobile subscribers despair of being able to make phone calls in 4G with their mobile package, like other operators who have been offering this feature for many years.

In the summer of 2020, on the sidelines of the launch of the Freebox Pop, Xavier Niel had declared during an interview with our colleagues from 01net that the launch of the volte was in the pipes, but since the operator has no longer hadgiven news.

It was not until last September that Thomas Reynaud, CEO of Iliad, confirms that the volte would arrive at subscribers for the end of October 2021 and indeed a beta-test phase started a few ago a few agodays for subscribers.

The ball is in the manufacturers' camp, which must update their terminals

Unfortunately, some Free Mobile customers will still have to eat their brakes.Indeed, many subscribers have complained on Twitter that their smartphones, rather old models like the Samsung Galaxy S9, would not be compatible with the volt of the operator until the operator has activated his service.This is the answer given by Samsung in an email sent to a subscriber.

"False", answers Free on the same social network which does not mince words, accusing certain brands of lying to their customers.The Free 1337 account, managed by the teams in charge of the operator, indicates that the parameters were sent to the manufacturers several months ago and that the latter only have to integrate them into an update forMake their devices compatible with 4G calls.

The operator adds that Sony has already informed him that he would not offer any update on his terminals and that in fact his users could not take advantage of the volte calls.

Free Mobile also holds a list of devices already capable of issuing and receiving 4G calls and invites customers whose devices are not referenced to contact the manufacturers of their smartphones to make things happen.

Source: Free