What are the termination costs among operators?

Operators often ask for termination costs when the subscriber wishes to end his contract.This is often one of the solutions used by telecom operators to keep their customers.How much are the termination costs requested by your operator?Find the details of the free, SFR, Orange, Bouygues termination fees...

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ISP termination fees

When subscribing to an offer with termination costs, the Customer undertakes to pay fees when terminating the contract.The law of 2008 for the development of competition at the service of consumers, known as the Chatel law, obliges the telecom operator to justify the termination costs.Most operators highlight the costs generated during the subscription (files, orange intervention in the telephone central...)).

Internet service providers have almost all termination costs.Find below all the termination costs Free, SFR, Orange, Bouygues...So if the subscriber wishes to unsubscribe from his internet package, it is very likely that he will have to pay costs.Termination costs generally run around € 50.Operators sometimes make it possible to cancel these termination costs in the event of legitimate reasons.

Find below the different termination costs of each operator and find out which legitimate reasons are.

What are the SFR termination costs?

The duration of engagement of SFR Internet offers is 12 months.In the event of the termination of the offer, it is recommended to wait for the end of the duration of engagement to save money.If you terminate your package during the engagement period, you will have to pay the amount of the sum of the remaining months.After the commitment period, only the SFR termination costs of € 49 will be paid.The termination of the offer will take effect within 10 days upon receipt of the request.

What are the Orange termination costs?

Orange offers its internet offers with a 12 -month commitment.To terminate a box subscription, it is therefore preferable to wait for the end of this duration of engagement so as not to have to pay the sum of the remaining months.This is indeed what happens for subscribers who realize their packages during the commitment period.At the end of the commitment period, it will only be necessary to honor the orange termination fees of € 50/month.

What are the Bouygues termination fees?

Bouygues Internet packages are available with a 12 -month commitment.As with other operators it is not recommended to terminate a subscription during the commitment period.If this is the case, we will have to pay the remaining commitment months.On the other hand, at the end of the commitment period, only the Bouygues termination costs of € 59 are to be paid.

What are the free termination fees?

The Free operator offers its mobile packages with a 12 -month commitment.To terminate a Free subscription, it is therefore advisable to wait for the end of the commitment period.If the termination is requested during the period of 12 months of engagement, it will be necessary to add to the free termination fees, the remaining monthly payments until the end of the commitment period.On the other hand, in the event of termination for legitimate reasons, no monthly payment will be paid.

The termination of a Free Subscription takes effect within 10 days after receipt of the termination request.Free termination costs amount to € 49.

Termination costs: summary by operator

During termination, the Customer undertakes to pay the termination fees, but they must also pay the remaining monthly payments (if there are any)).The subscriber can request justification on termination fees.Termination procedures depend on the operator.For more information, see your operator's termination sheet.

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Refund of termination costs: what are the legitimate reasons?

Operators and case law recognize 6 special cases which allow an anticipated contract to be terminated.In these cases, the termination will be at no cost and without having to pay the amount of the remaining months.Depending on the reason for termination, documents will have to be attached to justify a situation.

The request for termination for legitimate reasons is to be sent in the form of a recommended termination letter with acknowledgment of receipt, with attachments to the supporting documents.

Two other cases of legitimate reason are the appreciation of operators: the minority and the handicap of the holder.